Forum - Questions & Answers
If we are requested to send chart notes for an audit and for some reason the notes did not get electronically signed, is it acceptable to manually sign the notes,
Absolutely not. A signature is a legal document. We fight w/our MD's all the time for their signatures. Just in case we were ever audited. The note SHOULD be signed w/in 48 hours but I have seen providers sign their notes at the end of the month and they don't put a DOS on it. Therefore we cannot submit to the insurance company and we have to eat the charge.
Going forward, I would bring this particular case to the provider and tell them that the monies paid will have to be returned.