Forum - Questions & Answers

Jun 29th, 2011 - leighcom 1 

Icd-10 Training module session 2

Our coders started listening to this session, and it completely stopped within the first 10 minutes. We did watch the first session and that module was good. Is there something wrong with the program, or is it something we need to fix on our end. We are enjoying the sessions, and do not want to skip over anything.
Please help!

Jun 29th, 2011 - admin   45 

re: Icd-10 Training module session 2

Hard to tell what the problem is - I just listened to Session Two without a problem.

If you would, please load the video again by clicking on the image at http://www.codapedia.com/article_511_ICD-10-Session-2-How-is-ICD-10-Organized.cfm .... After you click the arrow to start the video, see if the download progress indicator at the bottom of the video player changes from black to dark green all the way across from left to right. Depending on your download speed, this should happen fairly quickly.

If the black/green download indicator hardly moves, it is most likely an issue with your broadband provider, or some type of limit on your downloads. These video are fairly large and some businesses limit how much downloading can occur.

Please let me know what happens. Thanks.

Jun 29th, 2011 - leighcom 1 

re: Icd-10 Training module session 2

Thank you for replying back. We did check with our IT guy, and now it works great! Thanks again.



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