V25.09 with CPT® 99213

I have a v25.09 with an e/m visit of 99213 but community first is not paying for it stating that 99213 is not the right e/m or CPT® code for this. Has anybody experienced this and do you have any suggestions on how to re-bill or appeal this.

Sep 6th, 2013 - nmaguire 2,606

re: V25.09 with CPT® 99213

Other general counseling and advice on contraceptive management (V25.09) -- look at codes 99401-99404 codes